I've been asked if it's possible to present agents logging in with CTIOS Agent with the drop down box to select a Not Ready code upon login rather than just registering that Not Ready state as default. I can't find any reference to this anywhere. Does anybody know if a) it can be done and b) how to do it?
Red Flag Submitted
Thank you for helping keep Tek-Tips Forums free from inappropriate posts. The Tek-Tips staff will check this out and take appropriate action.
Reply To This Thread
Posting in the Tek-Tips forums is a member-only feature.