×
INTELLIGENT WORK FORUMS
FOR COMPUTER PROFESSIONALS

Contact US

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

DDI Tagging / Labeling

DDI Tagging / Labeling

DDI Tagging / Labeling

(OP)
Please can any of the collective help with the following (Please bear in mind I am not an administrator of the PBX, the question has been thrown at me to find the answer):
The Philips SOPHO system is being used in a multi tenant environment where there is a reception switchboard who can front calls for tenants in the building. The tenants have one or more DDI numbers.

We have numerous requests to answer the telephone in a tenant’s absence or when their phone is engaged. Their call diverts to the reception switchboard, however switchboard does not display which extension has been diverted, nor which tenant the original call was directed to, only that the call is an internally generated diversion.

Is it possible to have some sort of identification text (Tenant Name or Ext No.) added to the diverted call so that the reception switchboard know where it has come from? If so please would you be so kind as to post some instruction on how to do this?

Many thanks. Nigel.

RE: DDI Tagging / Labeling

Hello, you have operator (SV-25)?

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members! Already a Member? Login

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close