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Printer problem

Printer problem

Printer problem

Trying to print to a Dell Laser MPF 1815dn from a MacBook Air running Windows 7 64 bit. The printer is connected to a PC via usb and the PC connects to the network via a wireless device. The MacBook sees the printer and loaded the driver, but when printing a test page getting the error Test page failed to print. Thanks in advance.

RE: Printer problem

Forgot to add that although it sees the printer I am not getting a ready status for the printer on the MacBook.

RE: Printer problem

On the PC sharing the printer assuming it has Windows 7 as well, go to the Network and Sharing Center and click "Change advanced sharing settings" over to the left. Make sure "network discovery" and "file and printer sharing" are both turned on:

See screenshot here:


Back on the MacBook Air, go to the Start menu and type \\computername (where computername is the name of the PC sharing the printer).  If it prompts you to enter a username and password, do so and check the option to "remember my credentials".  After that, try printing again.

"The glass is neither half-full nor half-empty: it's twice as big as it needs to be."

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RE: Printer problem

I've experienced similar Win7 sharing issues - at home I've got a USB connected printer on a Vista-64 machine. My Win7 laptop can't connect to the printer, even though it sees it. I'll see if cdogg's advice plays there.

Fred Wagner

RE: Printer problem

Thanks cdogg but the PC sharing the printer is Windows XP.

RE: Printer problem

OK, perhaps it's a driver issue. I know it installed automatically, but you may want to try downloading the Vista 64-bit driver from Dell:


You can check the driver or manually change it by right-clicking the printer and going to "Printer properties". Under Advanced, you'll see what's listed. Click "New driver" to manually load or select a different one.

"The glass is neither half-full nor half-empty: it's twice as big as it needs to be."

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