Save voicemail file to disk
Save voicemail file to disk
(OP)
I have a large voicemail--actually a recording of a conference call--stored on my phone. I'd like to get that off the phone system and onto my computer and free up the voicemail storage. Any idea how I can do that, and also have the file in either an .mp3 or .wav format for storage? The system is a Mitel 5000 CP.
By the way, I had enhanced integration enabled to have messages moved to my email through Exchange. Unfortunately this message is >50MB, which is the limit on our email system. This has caused some other issues with the Mitel, such as all voicemails have stopped being delivered through enhanced integration since this happened and we've had to switch to copy/forward. That will be another post sometime!
Thanks.
By the way, I had enhanced integration enabled to have messages moved to my email through Exchange. Unfortunately this message is >50MB, which is the limit on our email system. This has caused some other issues with the Mitel, such as all voicemails have stopped being delivered through enhanced integration since this happened and we've had to switch to copy/forward. That will be another post sometime!
Thanks.
RE: Save voicemail file to disk
I've never tried to extract a recording from a backup from a USB stick, it's going to be something Linuxy I reckon.
If you have the skills you might be able to extract it.
Can you up the attachment limit on your exchange box?
Other than that I think you might be sat with the earpiece next to the mic on a PC recording it!
RE: Save voicemail file to disk
FTP into your 3300
Change the directory to /vmail (hidden directory)
You'll have to search from there as memory is unreliable.
Looking for a messages folder numbered with the ext.
You can then copy the file to your desktop.
Delete the message using the phone or you can get sync issues.
**********************************************
What's most important is that you realise ... There is no spoon.
RE: Save voicemail file to disk
I've not looked on a 5000, but the process should be similar. Dig around, it's in there somewhere.
RE: Save voicemail file to disk
**********************************************
What's most important is that you realise ... There is no spoon.
RE: Save voicemail file to disk
To save to disc go to Operations/Voice Processor Operations/Voice Processor Save
Save to USB Port Choose what to save.
RE: Save voicemail file to disk
RE: Save voicemail file to disk
Thanks!
RE: Save voicemail file to disk
I don't have access to one, not without some work, and I'm generally lazy. ;)
RE: Save voicemail file to disk
Thanks very much!
Mark
RE: Save voicemail file to disk
NCMark was nearly there.
Download the G729 codec
http://www.voiceage.com/media/G729.zip
Unzip the file somewhere eg. C:\G729
Decode the file using "va_g729_decoder.exe filename.n08a filename.wav"
Import this file in to Audacity as a Raw Data with the following settings.
Encoding: Signed 16 bit PCM
Byte order: Little-endian
Channels: 1 Channel (Mono)
Sample Rate: 8000 Hz
This should then import the file in the correct format. You can now export it in just about any format you want.
I have also used the reverse to convert wav files or mp3 to audio that can be used with the 5000, good for professional recordings etc...
On another note, I also used a 40GB external HDD to take a backup and it worked fine. (Formatted as FAT32)
Ver 5.1 software
RE: Save voicemail file to disk
You are a genius! That worked perfectly. One note, you decode the file with the name filename.wav, that should actually be filename.raw. The raw file then gets input into Audacity and converted to whatever format you want. I will post this as a solution on the other forum as well. Thanks for your help!
Mark