Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!
  • Students Click Here

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here


CommVault CVPing Could not open connection to the host, on port 8400:

CommVault CVPing Could not open connection to the host, on port 8400:

CommVault CVPing Could not open connection to the host, on port 8400:

When checking connection between CommServe & Client via command CVPING and via Check Readiness on the CommServe.

Error Cannot connect to the client ???
Help as to where to look next.

Thank you.

cvping <<xxxxxx.xxxxx.xx>>
Interface : <<xxxxxx.xxxxx.xx>>
Port      : 8400
Family    : IPv4
Trying to connect to <<xxxxxx.xxxxx.xx>>(##.###.##.###) port 8400
Failed to connect, Error [1][10061][No connection could be made because the targ
et machine actively refused it.]

Verification performed (from the Commserve to client)
ping responds
nslookup returns proper info

basic services are started on the CommServe (8)
CommVault Application Manager
CommVault Client Event Manager
CommVault Commands Manager
CommVault Communication Services
CommVault Job Manager
CommVault Media & Library Manager
CommVault Media Mount Manager
CommVault Sever Event Manager

basic serivces are atarted on the Client (2)
CommVault Client Event Manager
CommVault Communications Services

NO windows firewalls are active on both the CommServe & Client

CVPing from the client to CommServe is SUCCESSFULL.

CheckReadiness indicates:
1. Communication failure between Client <<xxxxxx.xxxxx.xx>> and the CommServe. Error returned is: Services on source are down.
2. Communication failure between CommServe and Client <<xxxxxx.xxxxx.xx>>. Error returned is: Services on destination are down


Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members!

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close