After printing a transaction journal or general journal I get the following message "unable to update G/L transactions while a G/L report is being printed". There are no G/L reports being printed, nor are there any documents waiting to be printed by either of my printers. I would appreciate any help you can give me in solving this problem.
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Cannot post to gl after printing transaction journal 1
- Thread starter cbence
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LouieGrandie
Technical User
Do you have the report open in preview mode when attempting to post?
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- #3
Louie,
No. There are no other windows open. It does't matter whether I print the transaction journal without previewing or if I preview and then print. I get the same message as stated in my previous post. I have printed the G/L report to see if it would clear up the problem. I was hoping there would be someone that would have a workaround to get the journals posted or someway to convince the system that the G/L report is not being printed. I have not changed any settings since I was able to print and post just a couple of days ago.
No. There are no other windows open. It does't matter whether I print the transaction journal without previewing or if I preview and then print. I get the same message as stated in my previous post. I have printed the G/L report to see if it would clear up the problem. I was hoping there would be someone that would have a workaround to get the journals posted or someway to convince the system that the G/L report is not being printed. I have not changed any settings since I was able to print and post just a couple of days ago.
LouieGrandie
Technical User
Try rebooting the server, you may have a locked file.
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- #5
LouieGrandie
Technical User
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- #7
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1
- #8
1. From the Launcher, select File / Run.
2. Enter "GLWSJA" (without quotes) in the 'Program Name' field, and click 'OK'.
3. Click 'Yes' to purge the update from SY0CTL.
Dawn
Visit Sage's Online Community
2. Enter "GLWSJA" (without quotes) in the 'Program Name' field, and click 'OK'.
3. Click 'Yes' to purge the update from SY0CTL.
Dawn
Visit Sage's Online Community
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- #9
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