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Phantom Items on Orders

Phantom Items on Orders

Phantom Items on Orders

We've got an issue with phantom items appearing on orders.

A salesrep will have created an order, and then go back into the order to make changes to it.  When they open the order back up - there are several items on it, they never placed on the order.  Closing the order and reopening usually fixes the problem and the phantom items will have vanished.  Some salereps have seen this issue with regard to printing order confirmations.  First print could have extra items on it, print it again and it prints normally.

Has anyone else experienced this?

I'm tending to think it is the Dexterity plugin I wrote (it does read item information and does have various triggers on the Line_Scroll to process information).  Though if it is the plugin I'm not sure where to begin looking to find this problem.

Any thoughts on this?


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