Getting 2 different types of error messages on 4 different tapes.
"Tape unusable" and "tape drive reset".
The tapes I have are hpdds-3 24gb and also have access to DGDAT72 36gb (not sure if they will work)
I have tried a cleaner tape and tried these 4 multiple times to no avail.
I know this is an old system and customer stubbornly hangs on to it....any advice as to my next step?