×
INTELLIGENT WORK FORUMS
FOR COMPUTER PROFESSIONALS

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!
  • Students Click Here

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

Jobs

Tektronix Phaser 740: Jam at C BUT with noise!

Tektronix Phaser 740: Jam at C BUT with noise!

Tektronix Phaser 740: Jam at C BUT with noise!

(OP)
Hi

I have a Tektronix Phaser 740 that keeps jamming at C. I searched these forums high and low but didn't find a thread that corresponded to my issue. Here's what happening:

I can hear the paper moving through the unit and just as it enters the fuser to be transferred out, I hear 4 or 5 "tock" noises and the printer shows the "Jam at C" error on the display.

I open the door and can see that the paper is in a wavy form to the left of the fuser, like it hit a wall (best way I can explain it). If I open the transfer door, I can't see the paper. To get the paper out I turn the big blue fuser knob counterclockwise and the print job comes out and the quality printout is fine.

I have tested the fuser unit with 2 new spares that I recently purchased and still have the same problem. I also performed the alcohol cleaning as per the printed instructions.

Going a bit nutty here! Does anyone have an idea as to what the problem may be?
Thanks in advance
Michael

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members! Already a Member? Login

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close