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HP Printer problem - catching on paper

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floydman80

IS-IT--Management
Oct 18, 2001
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I have a HPDeskjet 890c. Been working fine - mostly. Trying to squeeze as much life out it as I can. Have fixed it a few times, but it is periodically "catching" as the print heads move across the paper horizonically. Looking at the printer, the cartdiges catch on the very edge of theright side of the paper only, crinkling the paper, bad enough sometimes that the paper and heads cath for 3-4 passes. Obviously, ruins the printed copy and I have to redo. And I can live with it - but it drives me crazy. Any clues out there. Thanks
 
Try turning the paper over. You can get a bow that raises the edge enough to get in the way.
You might try continuous form feeds while looking at the paper path to see if you can see any lift off the guide while the paper is going thru.
If this is at the very top of the paper you more likely have a problem in the feed path. Ed Fair
efair@atlnet.com

Any advice I give is my best judgement based on my interpretation of the facts you supply.

Help increase my knowledge by providing some feedback, good or bad, on any advice I have given.

 
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