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No mouse response in SMS2.0 remote session

No mouse response in SMS2.0 remote session

No mouse response in SMS2.0 remote session

Hi.  We have a new SMS2.0 deployment.  Desktop PC's are running Win2K, mouse is Logitech M-S48a using Win2K drivers (PS/2 wheel enabled).  When a initiating an remote session the mouse doesn't respond on the client machines.  Any thoughts?

RE: No mouse response in SMS2.0 remote session

I have noticed the same thing.  We have NT and W2K clients.  Only the W2K clients have no response with the mouse.  SP2?


"Drawing on my fine command of language, I said nothing."

RE: No mouse response in SMS2.0 remote session

We have found that installing SP2 works - provided previous client software is removed.  Our security settings on the clients are set to 'not trust any unsigned driver'  the new mouse drivers in SP2 are now signed.  I don't think the previous versons were.  Hope this helps you also.

RE: No mouse response in SMS2.0 remote session

Well, I'm not sure, but it sounds like something about kbstuff.sys.

Go to \system32\drivers\kbstuff.sys

Check the version and make sure it is 4.00.
Installaing SP2 should solve the problem. but sometimes it doesn't get upgraded.

Good Luck..

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