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Deposit could not be transferred

Deposit could not be transferred

Deposit could not be transferred

We got a message when transferring an order to invoice:

"The deposit on Order ########## could not be transferred."

Is there something that needs to be fixed on this?  If so how do I go about correcting the problem - and what caused it?


RE: Deposit could not be transferred

A little bit more information:

There was a check payment in the Amounts Received on the Order.  The Invoice created from this Order does not have the check attached to it.  Both Invoice and Order have not been posted.

I have looked at a similar one that worked without errors, and the payment id for a check on another order did transfer over to the invoice (same payment id).

I attempted to open the payment id to try to manually attach it to the invoice - but the payment has been posted.

Do I void the payment and create a new one to attach to the Invoice and force the posting of the old order?

Any ideas?

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