Loading CRM in Outlook 2010
Loading CRM in Outlook 2010
(OP)
As far as I can tell, CRM installed correctly. I've installed it the same way on a number of PCs and only 2 (so far) have this problem.
Normally during setup, once it's installed, I open up outlook and it prompts for setup stuff and all is well. For the two PCs that have this problem, there was never a prompt. I go into File > Options > Add-Ins > select COM Add-ins and click Go... > then click on Microsoft Dynamics CRM. The load behavior says "Not loaded. A runtime error occurred during the loading of the COM Add-in".
I've tried reinstalling CRM more than once but that didn't fix it. I've looked at other forums and found similar issues for other Add-Ins (never CRM specifically) and tried all those suggestions with no luck.
Anyone have any suggestions?
Normally during setup, once it's installed, I open up outlook and it prompts for setup stuff and all is well. For the two PCs that have this problem, there was never a prompt. I go into File > Options > Add-Ins > select COM Add-ins and click Go... > then click on Microsoft Dynamics CRM. The load behavior says "Not loaded. A runtime error occurred during the loading of the COM Add-in".
I've tried reinstalling CRM more than once but that didn't fix it. I've looked at other forums and found similar issues for other Add-Ins (never CRM specifically) and tried all those suggestions with no luck.
Anyone have any suggestions?
RE: Loading CRM in Outlook 2010
Go to C:\WINDOWS\system32 and find mapi32.dll. Rename it mapi32.dll.old then run fixmapi.exe found in the same folder. Restart Outlook then go into the add-ins window and re-enable them.
Hopefully others will find this useful.
RE: Loading CRM in Outlook 2010
RE: Loading CRM in Outlook 2010