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Problems with packet loss

Problems with packet loss

Problems with packet loss

I am working with a company and their Point of Sale system.

When I ping - external I get several good returns then two or three request time outs. They are on the outskirts of a city wide wireless network (nothing else available in area).

My problem is the software is loosing TCPIP credit card information ( double charging customers in some case).

My question is, is there a wait feature or buffers in windows that can be increased to repair slower or intermittent time outs?

I don't know the POS software well enough to look for any wait statements.
Thanks in advance.


RE: Problems with packet loss

I'm not aware of anything you can do on the TCP side since you are experiencing layer 1 connectivity issues. You mentioned "city wide wireless network"... is there a way you could add a booster or extender or outdoor antenna to pick up better on the wireless?  

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