Help...Third Party Software - IT Governance
Help...Third Party Software - IT Governance
(OP)
Hello,
We build most of our stuff in house. From time to time we get a department that goes out and buys a third party software or service without our knowledge then asks us to support it at some time down the road. A couple of examples...
1) A billing system that has a sql server back end. The company charges a lot to do adhoc reports so they ask us to do it. We have access to the back end but it is more time working with a structure we did not develop.
2) A druple websiste that is costing too much to maintain by the builder so they want us to do presentations.
Does anyone have any IT Governance that controls this?
We build most of our stuff in house. From time to time we get a department that goes out and buys a third party software or service without our knowledge then asks us to support it at some time down the road. A couple of examples...
1) A billing system that has a sql server back end. The company charges a lot to do adhoc reports so they ask us to do it. We have access to the back end but it is more time working with a structure we did not develop.
2) A druple websiste that is costing too much to maintain by the builder so they want us to do presentations.
Does anyone have any IT Governance that controls this?
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