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Phaser 7760 Cyan Faded On ~1/2 Of The Page

Phaser 7760 Cyan Faded On ~1/2 Of The Page

Phaser 7760 Cyan Faded On ~1/2 Of The Page

We have a Xerox Phaser 7760 that prints cyan so that it is faded on one half of a letter size page.  I have replaced the cyan imaging unit with no avail.  I have also swapped the fuser out with no success.  When I print a solid fill test, the cyan is faded on half the page, but magenta, yellow, and black appear normal.  There seems to be an impression on all sheets, possibly from a roller, but only the cyan output is effected.  Any help would be appreciated.

RE: Phaser 7760 Cyan Faded On ~1/2 Of The Page

The H/V is going bad. Possible to have got a bad developer, but doubtful if the same error would be there.
Nothing obstructing it from seating correctly?
Put a mark on the edge of the cyan OPC roller to see if it is rotating.  

"Impatience will reward you with dissatisfaction" RMS Cosmics'97

RE: Phaser 7760 Cyan Faded On ~1/2 Of The Page

Thanks for the response.  When you say H/V, you mean what exactly?  Sorry, I am not terribly well versed in printer terminology.  Everything seems to be seated correctly, and the OCP roller is rotating.  

RE: Phaser 7760 Cyan Faded On ~1/2 Of The Page

Does anyone else care to inform me what the H/V is?   

RE: Phaser 7760 Cyan Faded On ~1/2 Of The Page

Had a large printer once, don't remember brand, that was printing faded in some areas.  Turns out it was plugged into a power strip & not getting sufficient electricity.  After plugging it directly into a different outlet, never had that problem again.

I know, sounds strange -- but their tech support insisted we try.  It solved the problem.  Evidently printer ink depends on static electricity to "stick" to the page.

RE: Phaser 7760 Cyan Faded On ~1/2 Of The Page

Thanks for the suggestions.  The printer is currently plugged directly into a wall outlet, so a surge protector does not come into play here.  I am stuck on how consistent the faded area appears on prints.  It is like someone put a screen over half of the paper so that only half the toner could make it to the page.   

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