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EXCEPTION_ACCESS_VIOLATION on Read. Address 0x00000000

EXCEPTION_ACCESS_VIOLATION on Read. Address 0x00000000

EXCEPTION_ACCESS_VIOLATION on Read. Address 0x00000000

(OP)
Hi,

I'm running one of the COBOL applications in an application server, and when the program starts running it shows the error

EXCEPTION_ACCESS_VIOLATION on Read. Address 0x00000000

below is the log file generated by the COBOL application:

((

NetExpress Exception Handler - 2/2/2011  5:22:13 PM
E:\sbi\app\bin\run.exe caused an exception at address : 0x1005A9D0
Exception type - EXCEPTION_ACCESS_VIOLATION on Read. Address 0x00000000

Registers:

 EAX 00000000 EBX 0012FD74
 ECX BDBD277E EDX 00000001
 DS  0023 ESI 00000000
 ES  0023 EDI 0012FD88
 FS  003B GS  0000
 CS  001B EIP 1005A9D0
 SS  0023 ESP 0012FC78 EBP 6104E2C0
 Flags 00010216

Error occurred in : E:\sbi\app\bin\libxport.dll, loaded at 0x10000000

COBOL call stack:

 sy812 (obj program)
 NULOGON (gnt program), loaded from E:\sbi\app\prog
 run (obj program)

Run-time : E:\3rdparty\MicroFocus\Application Server\CBLRTSM.dll, loaded at 0x600A0000

 CompanyName Micro Focus International Limited
 FileDescription Micro Focus 32-bit RTS
 FileVersion 8.98, 5.62
 LegalCopyright Copyright (C) 1984-2003 Micro Focus International Ltd.
 OriginalFileName cblrtsm.dll
 ProductName Micro Focus Net Express
 ProductVersion 4.0.38

OS Information:

Windows NT 5.2 (Build 3790: Service Pack 2)
CPU: Intel Pentium Model 26 step 5, 2 processors
Available memory - 2097151 KB
))

I tried to reinstall the application and increase the memory of the application server, but still gives me the same error.

Is that error related to the registery or to the computer memory or to the written software itself?


Thanks
 

RE: EXCEPTION_ACCESS_VIOLATION on Read. Address 0x00000000

What has been changed since the last time this ran with no error?

Is the application written by your organization or is it purchased/leased software?

RE: EXCEPTION_ACCESS_VIOLATION on Read. Address 0x00000000

(OP)
No changes were done to the application server, but this application didn't run before, the organization were using other applications not this one, however, I changed only the database version from SQL Server 2000 sp4 to SQL Server 2005 sp1, the applciation server is connected to this database.
The application is purchase from a different vendor.

Thanks

RE: EXCEPTION_ACCESS_VIOLATION on Read. Address 0x00000000

(OP)
I also forgot to say, that I also upgraded the application server programs entirely to more recent version, and then after upgrade and reboot I have to run that application.
One of the requirements for the application server is the Micro focus program that will run COBOL application and I have version 4.0 of Micro focus installed on my application server which is the minimum requirement, so may be I have to update the version of Microfocus application server software to more recent version?

Thanks

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