Contact US

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

How to Hyperlink Remedy HDC's in Excel

How to Hyperlink Remedy HDC's in Excel

How to Hyperlink Remedy HDC's in Excel

Hey guys first post. I'm a VB newbie so bare with me if this is a stupid question.

I am building reports from Remedy (ticketing application and database) into Excel Spreadsheets that contain pivot tables. I have a LOT of data and want to make it easeir for people viewing these by creating the ability to open Help Desk Case numbers (HDC's) that are referenced in my spreadsheet to the actual Remedy application. It should be a pretty basic function as if I create a file with the extension of ".artask" and input this code..


Name = HPD: HelpDesk
Type = 0
Server = remedyprd
Ticket = HD0000001006530
Then it will open HD0000001006530 in Remedy. I want an easy way to do this in excel as I have a whole column of HDC's.

So basically I need to know how to make Excel run a file that is the same as the code above with a variable that is equal to the corresponding HDC# for that given cell. Also keep in mind I will be doing this in multiple different spreadsheets with hundreds or thousands of HDC's in each one. It was suggested that I use the shell script api function but I'm not sure how to do that. Also this will be used by many different people.


Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members! Already a Member? Login

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close