Put hold music on hold?
Put hold music on hold?
(OP)
On my G3Si, I have system wide hold music. The scenario is a person is a member of a conference call, has another incoming phone call and wants to answer it. If he puts the conference call on hold, everyone in the conference call gets hold music as he answeres the other line. Can this be temporarily disabled somehow?
RE: Put hold music on hold?
RE: Put hold music on hold?
I contacted Avaya about this one years ago and the only solution that was suggested was a costly conferencing package(can't even remember what it was now...).
I'm currently in contact with Avaya PS regarding the thread that I have opened re. collecting digits from conference members. I'll run your question by them as well.
RE: Put hold music on hold?
Ralph
RE: Put hold music on hold?
Hope this helps...
RE: Put hold music on hold?
Pressing "conference" again will put the conference call on hold but will not allow music to be heard.
You can answer the ringing call and hang up as normal when done.
Pressing the held call appearance will allow you to rejoin the conference call.
Hope that helps.
RE: Put hold music on hold?