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Accpac Q.- Invoices and Credits being combine during check Run

Accpac Q.- Invoices and Credits being combine during check Run

Accpac Q.- Invoices and Credits being combine during check Run

(OP)
We just recently had to reload Accpac (4.1a small business) on a different CPU.  Everything seems to be running fine, except that when we print checks the credits don't show up.  Instead they get deducted from the invoices.  

Ex: $100 Invoice A $ $10 Credit B for Al's Towing.
Instead of showing the invoice and credit on the check, it just show Invoice A $90.

One last thing.  When I create the payment batch and do a check register, the credits and invoices show for each vendor.  (This is the step before the Check Run)

Any help would be much appreciated.

Joe

RE: Accpac Q.- Invoices and Credits being combine during check Run

Hi Joe,

  I've seen this before.  This is either dealt with in a service pack or in 4.2.

DjangMan

RE: Accpac Q.- Invoices and Credits being combine during check Run

We had this problem. We solved it by specifying a Invoice Number to every credit note posted.

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