×
INTELLIGENT WORK FORUMS
FOR COMPUTER PROFESSIONALS

Contact US

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

Windows XP SP2 killed USB

Windows XP SP2 killed USB

Windows XP SP2 killed USB

(OP)
After installing Windows XP SP 2 My USB ports do not work.  They are listed in device manager WITHOUT yellow exclamation marks, but my USB hub and my Microsoft wireless optical mouse will not work.  The mouse cursor is frozen on the screen.  I tried putting in a ps2 mouse and it won't work either.  Any ideas so appreciated. Thanks, JaeBon

RE: Windows XP SP2 killed USB

(OP)
I finally got my USB ports working through the power management property of the USB hub.  Now my only problem is that my Microsoft Wireless Optical Mouse will not work.  It has power as the green light on the part plugged into the computer is green.  However, after uninstalling and reinstalling the software several times, removing the mouse from device manager and reinstalling it, the cursor remains frozen.   

RE: Windows XP SP2 killed USB

1.  Are you able to test the wireless mouse on another PC or laptop?  I know you're pretty certain it's OK, but this would clarify that for sure.

2.  Upgrade to SP3.

3.  Have you tried a different USB port?  Also move from the front to the back (or vice versa).

4.  In Device Manager, click on "View -> Show hidden devices".  Sometimes this will populate items that were once installed but not currently active (you might also see them in safe mode).  Remove any USB devices that you see that aren't currently connected or working.

5.  Reinstall the chipset driver for your motherboard.

6.  In the BIOS, make sure legacy USB is enabled.

7.  If everything else fails, go ahead and try resetting your BIOS settings to their defaults.  Also with your Windows XP CD, you can try a repair by following the instructions under Method 2: Repair install of Windows XP by starting your computer from the Windows XP CD in the following MS article:

    http://support.microsoft.com/kb/978788

~cdogg
"Insanity:  doing the same thing over and over again and expecting different results." - Einstein
    For posting policies, click here.

RE: Windows XP SP2 killed USB

Yeah - why did you go to SP2 and not make the jump to SP3?

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members! Already a Member? Login

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close