During MS patching on the CLS Server we stop CLS. During this time Inserter runs and puts the calls into the Inserter table .
Is there a way to stop Inserter from running until the patching is done and CLS is back up ???
Nice has two options. Live with the calls in the inserter table or delete inserter, but then the calls won't archive to the SC.
We have a dozen or so groups and each time we patch I need to do a inserter search and save the calls for each group in Organizer.
Is there a way to stop Inserter from running until the patching is done and CLS is back up ???
Nice has two options. Live with the calls in the inserter table or delete inserter, but then the calls won't archive to the SC.
We have a dozen or so groups and each time we patch I need to do a inserter search and save the calls for each group in Organizer.