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Playback issue in NICE Player

Playback issue in NICE Player

Playback issue in NICE Player

(OP)
We have NICE perform R2. We are not able to play the call.
The attached error message will appear for each and every  recording. Also we are not able to save the calls on local disk. Ping test successful for each server from user desktop.

User desktop : Windows VISTA and 7.

The host file was updated as per nice suggestion during MML failed error.

Error : Connection failed to server, please check the connection and retry.
 
Error details : SenderID- -7000 ErorID- 2003
MEDIA_FORMAT_FAILED_TO_CONNECT_TO_MEDIA_FETCHER

RE: Playback issue in NICE Player

vista and windows 7 not supported in perform r2.

 

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