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print servers and clients

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scroce

scroce

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Nov 30, 2000
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There is a particular print server that has a colorjet4500 driver installed. For some reason today, no one can print to that printer - the jobs just pile up in the queue and don't get processed. On the user's pc's it says that the printer is off line when it isn't. I tried to print a test page from the server itself, and it worked fine.

Do I need to reinstall the driver on the print server, or do you think there is there some other solution to this.

How much more water would there be in the ocean if it weren't for sponges?
 
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Kind of OS dependent. First try reboot on the printer's parent. Then try deleting and reloading on server, then reboot. Ed Fair
efair@atlnet.com

Any advice I give is my best judgement based on my interpretation of the facts you supply.

Help increase my knowledge by providing some feedback, good or bad, on any advice I have given.

 
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did all of that, to no avail. The only thing that worked was that I ended up having to delete the driver, and delete the entire printer port, and then reinstall both.

It seemed kind of drastic, but the printer window kept freezing up every time I tried to view the HP Color Jet 4500 printer. I tried just reinstalling the driver, but that didn't work either. I guess printer ports can go corrupt on their own? How much more water would there be in the ocean if it weren't for sponges?
 
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Not a port problem. If it was you couldn't reinstall. There are lots of reports of network printer problems like this. One of the ongoing MS networking glitches.
It sometimes is related to mixing network hardware.
I use lantastic and don't have this problem except for NIC communication problems that are resolved by standardizing on the cards. Ed Fair
efair@atlnet.com

Any advice I give is my best judgement based on my interpretation of the facts you supply.

Help increase my knowledge by providing some feedback, good or bad, on any advice I have given.

 
Upvote 0 Downvote
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