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NiceUniverse Web Nice 8.9

NiceUniverse Web Nice 8.9

NiceUniverse Web Nice 8.9

(OP)
Hi,

We have Nice version 8.90.04.03

When Nice Universe web access shows recordings, it shows segments calls. We need show complete calls.

Where do I change this parameter in Nice Universe web access?

Thanks,

Niericno

 

RE: NiceUniverse Web Nice 8.9

it may be overruled with what is set in nice query,log into nice query then view menu then options and then set to complete. if not option within web app should do it

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