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Hard Disk Failure on Overture 300 S.2.0.2-2

Hard Disk Failure on Overture 300 S.2.0.2-2

Hard Disk Failure on Overture 300 S.2.0.2-2

(OP)
I am getting an error type 40 with data 1 = 83 indicating a fatal error on drive 3. How do identify which drive is drive 3? When I do  a DSKMAP from the Octel it shows  
Shelf B slot 3 System 1 ID:S1 Active
Shelf B slot 4 System 2 ID:S2 Active

Shelf C slot 1 Voice 1 ID: V1 Active
Shelf C slot 2 Voice 2 ID: V2 Active
Shelf C slot 3 Voice 3 ID: Empty
Shelf C slot 4 Voice 4 ID: Empty
 

RE: Hard Disk Failure on Overture 300 S.2.0.2-2

If you see the OCTEL 300 from the front side, you have 2 shelves with harddisks.

Upper harddisk shelf:
B3  (middle left) and B4 (middle right) are system disks (and voice).
B1 and B2 are not installed.
B2 would be your Works application.

Lower harddisk shelf:
C1 to C4 are here voice harddisks instaled from left to right.

So you dirve with a fatal fault must be the B3.(Shelf B slot 3 System 1 ID:S1 Active).
Please post the @L H.

Try a @DEX 1 and post the result.
(This command shows the bad sectors)


 

///doktor

RE: Hard Disk Failure on Overture 300 S.2.0.2-2

(OP)
Thanks doktor, the L H is below. Can I do the DEX 1 test durning the day or can it cause more problems ?

@l h
WED 07/14 09:41:19  2010  SUDBURY  ID:302922  S/N:302922  PBX:23
CLEARED: 06/29 09:52

TYPE SLOT CHNL PRIO DATE  TIME  #BAD DATA1     DATA2     DATA3     DATA4
 40   13   00    3  06/29 10:22  57  00000083  00000004  00000009  
 

RE: Hard Disk Failure on Overture 300 S.2.0.2-2

I normally do the DEX 1 in the late afternoon, and just leave the terminal logged on. Then I get the result in the morning.
The printout of the DEX 1 should be "000000" if the sector is OK, otherwise numbers will be in the printout "000044".
The first sector is the boot sector.
A printout is made for all disks.

Here is the explanation for HW error type #40:

40. Non-Media Disk Error

DATA-1 = DRIVE ID AND SEVERITY INDICATION
01 = NON-FATAL ERROR, DRIVE 1
02 = NON-FATAL ERROR, DRIVE 2
03 = NON-FATAL ERROR, DRIVE 3
04 = NON-FATAL ERROR, DRIVE 4
05 = NON-FATAL ERROR, DRIVE 5
06 = NON-FATAL ERROR, DRIVE 6

81 = FATAL ERROR, DRIVE 1
82 = FATAL ERROR, DRIVE 2
83 = FATAL ERROR, DRIVE 3***** THIS ONE!!!
84 = FATAL ERROR, DRIVE 4
85 = FATAL ERROR, DRIVE 5
86 = FATAL ERROR, DRIVE 6

DATA-2 = SCSI SENSE KEY
DATA-3 = SCSI SENSE CODE
DATA-4 = NOT USED

Please post the .L SLOT also.
(It is strange that SLOT=13 is reported, maybe because it is the VCU??)

///doktor

RE: Hard Disk Failure on Overture 300 S.2.0.2-2

More schematical picture...



@DSKMAP

        SLOT: 1     2           3               4              5
        +---------------------------------------------------------------+
SHELF B |       |       |   System  1   |  System  2    |               |
        |       |       |ID:S1 ACTIVE   |ID:-- EMPTY    |               |
        +---------------------------------------------------------------+
                                                       
                                                       
        SLOT:   1               2               3              4
        +---------------------------------------------------------------+
SHELF C |   Voice  1    |   Voice  2    |   Voice  3    |   Voice  4    |
        |ID:-- EMPTY    |ID:-- EMPTY    |ID:-- EMPTY    |ID:-- EMPTY    |
        +---------------------------------------------------------------+
                                                                       
                                                                       

@
 

///doktor

RE: Hard Disk Failure on Overture 300 S.2.0.2-2

(OP)
Here is the Slots Table
SLOTS TABLE:

SLOT CARD TYPE   PORT  EXTENSION# COS MODE OUTCALL TEST SYS
---- ----------  ----  ---------- --- ---- ------- ---- ---
1    PICATT      1     41299      254  AX    YES   NO   1
                 2     46220      254  AX    YES   NO   2
                 3     46221      254  AX    YES   NO   3
                 4     46223      254  AX    YES   NO   4
                 5     46224      254  AX    YES   NO   5
                 6     46225      254  AX    YES   NO   6
                 7     46226      254  AX    YES   NO   7
                 8     46227      254  AX    YES   NO   8
                 9     46228      254  AX    YES   NO   9
                 10    46229      254  AX    YES   NO   10
                 11    46234      254  AX    YES   NO   11
                 12    46235      254  AX    YES   NO   12

     Message Waiting Link= NONE

LSP table: PIC_AT&T
PRIMARY SYNC RECEIVER OF CLOCK



SLOT CARD TYPE   PORT  EXTENSION# COS MODE OUTCALL TEST SYS
---- ----------  ----  ---------- --- ---- ------- ---- ---
2    PICATT      1     46236      254  AX    YES   NO   13
                 2     46238      254  AX    YES   NO   14
                 3     46239      254  AX    YES   NO   15
                 4     46240      254  AX    YES   NO   16
                 5     46241      254  AX    YES   NO   17
                 6     46242      254  AX    YES   NO   18
                 7     46243      254  AX    YES   NO   19
                 8     46244      251  AX    NO    NO   20
                 9     46245      254  AX    YES   NO   21
                 10    46246      254  AX    YES   NO   22
                 11    46247      254  AX    YES   NO   23
                 12    46248      251  AX    NO    NO   24

     Message Waiting Link= 8
     COS= 4
     Message Waiting Link= 12
     COS= 14

LSP table: PIC_AT&T
SECONDARY SYNC RECEIVER OF CLOCK



SLOT CARD TYPE   PORT  EXTENSION# COS MODE OUTCALL TEST SYS
---- ----------  ----  ---------- --- ---- ------- ---- ---
3    PICATT      1     46250      254  AX    YES   NO   25
                 2     46251      254  AX    YES   NO   26
                 3     46252      254  AX    YES   NO   27
                 4     46253      254  AX    YES   NO   28
                 5     46254      254  AX    YES   NO   29
                 6     46255      254  AX    YES   NO   30
                 7     46256      254  AX    YES   NO   31
                 8     46259      251  AX    NO    NO   32

     Message Waiting Link= 8  ** DEFAULT **
     COS= 24  34

LSP table: PIC_AT&T
TERTIARY SYNC RECEIVER OF CLOCK



SLOT CARD TYPE   PORT  EXTENSION# COS MODE OUTCALL TEST SYS
---- ----------  ----  ---------- --- ---- ------- ---- ---
10   FAX4        1                250  FX    NO    YES  33
                 2                250  FX    NO    YES  34
                 3                250  FX    NO    YES  35
                 4                250  FX    NO    YES  36


SLOT CARD TYPE
---- ----------
11   LAN
 

RE: Hard Disk Failure on Overture 300 S.2.0.2-2

Pretty big system with 32 ports to the PBX, 4 faxport and LAN board. I guess that the VCU (harddisk controller) is placed on SLOT=13.

///doktor

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