×
INTELLIGENT WORK FORUMS
FOR COMPUTER PROFESSIONALS

Contact US

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

Unable to connect to Shadow a user session

Unable to connect to Shadow a user session

Unable to connect to Shadow a user session

(OP)
Win 2008 64bit Xenapp 5 FR3 advanced server farm.  I am getting the following issue when trying to Shadow a user session from either the Shadow Taskbar or Delivery Service Console. I am logged on to the server as a Domain admin\Citrix Admin.
  
"Unable to launch your application.  Contact your helpdesk with the following information: Cannot connect to the Citrix Xenapp server.  The server (Unknown) is not trusted for ICA connections.  Connections to the (All Regions) are not allowed by lockdown settings.  PLease contact your Administrator"

I have installed Shadowing on the servers in the farm and have the latest 12.x Online and Offline plug-ins installed.  I have tried setting a Citrix Shadowing policy and checked the ICA-TCP permissons.  

How can I resolve this issue?  It seems like all other standard connection are working.  Thanks for the help.   

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members! Already a Member? Login

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close