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Virtual Extension

Virtual Extension

Virtual Extension

(OP)

Hi,

First of all many thanks to those of you who have provived me with help and information over the past few weeks. I do not know if Virtual Extensions are used on the Panasonic TDA15/30. Basically all the physical (wired) extensions are in use. However our DDI range is larger than the number of physical extensions available. What I would like to do is to set up some Virtual Numbers (this is a term form my Realitis programming work) so that if the extension is rung (either internally or externally via DDI) it immediately diverts to the associated home worker. I have gone through the manual- and am still looking. Is this possible?

Thanks and regards,

YoungCodger bigglasses

RE: Virtual Extension

yes dummy portable station

RE: Virtual Extension

(OP)
Many thanks, it now half works. An internal call "call forwards" correctly but an external one just rings somewhere. All the "call forward" settings are identical to a wired extension.

Thanks,

YoungCodger bigglasses

RE: Virtual Extension

if you are using the program tool to fwd the extension make sure you do both internal and external fwd, or put a pin on the ps extension and then use another phone to fwd it using *47(ext no)(pin) *71029phonenumber#

also make sure the ps is in a cos to allow external fwd. if DDi is pointed to that extension it will go to external number

RE: Virtual Extension

(OP)
Many thanks "obtsystems". For some reason the DDI was pointed to another extension in an office that was unoccupied yesterday so the ringing went unnoticed!

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