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Octel newbie

Octel newbie

Octel newbie

I have been handed an account maintaining approx. 30 sites with Octel 250's.  My background is in transport/circuit install/test/maintenance so jumping into the voice world with little to no guidance has been frustrating.  What I am really looking for is a working link to the user docs(install, maintenance and troubleshooting) for this system as I can't seem to find them on the Avaya website(or anywhere else for that matter).  Also if anyone has any ideas on where I could find a one/two day crash training course that would be great:)


RE: Octel newbie

have you tries support.avaya.com?  Then look under documentation.  There si a log of info there.

If you have money to spend on a class, I recomend Jackson Communicaitons at www.jaxcomm.com or KenMeans.  Ken monitors this forum, and will probably post his contact info if you are interested.

RE: Octel newbie

Yes, it will be a dream job -  with Kens comments and udates...


RE: Octel newbie

support.avaya.com did not help me.  Maybe it's user error.

But...lucky me I found a CD with the documentation floating around in an old file cabinet:)

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