×
INTELLIGENT WORK FORUMS
FOR COMPUTER PROFESSIONALS

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

UUI & Avaya

UUI & Avaya

UUI & Avaya

(OP)
Hi all,

I have a Perform 3.0 and the customer needs to see the UUI information, i found the field but i don't see the info how can i make nice record and see that info?

Thanks in advance.

RE: UUI & Avaya

Create a reserved column: Name = User Info - this must be exact, same capitalisation.  Alias can be anything but for simplicity set it to User Info. Type = Text. Size = 96.

Now go to CLS Servers, your CLS and into Business Data. Create a new BD field Name: User Info. Type nvarchar. Size 96. Optional ID = 30.  This field can only actually be 80 characters long.

Restart NICE services and see how you go.

RE: UUI & Avaya

In order to view the columns in Perform you need to go into User Manager, Profiles, Basic Columns, Interaction Data and Enable view and Query on your new columns.

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members! Already a Member? Login


Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close