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Octel 100 User not prompted to change passwords

Octel 100 User not prompted to change passwords

Octel 100 User not prompted to change passwords

(OP)
In the Octel 100 system (OS2 based) the user wants to change their password. Under option 4 personal options they can hit 9 and change but it never prompts them to get to that level without knowing what to key in. Is this working as designed? I have reviewed the manuals and cannot see if this is something in the setup or class of service that prohibits the prompting.

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