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Synergy Workflow Locking

Synergy Workflow Locking

Synergy Workflow Locking

(OP)
Recently we have started receiving calls from our Synergy users that they are getting the message,
Unable to update business component: Request.
Data is currently locked by another user.

There are no visible locks in either SQL or the MACLOCKS table that I can see.

We have many Event Manager processes running constantly but no new ones in the past 2 weeks, the problem started about 5 days ago.

Just wanted to know if anyone had seen this before and found a solution.  We have reset IIS, rebooted the server, split the ExactFullText batch job into separate jobs for requests and documents and still get the messages.

Thanks,

GCoast

RE: Synergy Workflow Locking

Hi,

I'm experiencing the same locking error in Synergy and it just started a few weeks ago as well. All was good before that. Did you find a solution?

RE: Synergy Workflow Locking

(OP)
We ran the Repository Rebuild and all is well know.  Only took a few minutes and we have a large database.

HTH,

gcoast
 

RE: Synergy Workflow Locking

Cool deal.I will run it tonight. You ran it from Synergy correct?

RE: Synergy Workflow Locking

(OP)
That's correct.  

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