Hello there LkEErie, sorry about that comment I did not mean it that way and also not to offend any one, but I think cwc3 could have use some better words also.
I understand that to get some managment software you have to be a reseller or distributer for that company.
Here in Mexico we are a distributer for Panasonic, and I tried to manage the PBX that is in El Paso with the applications I have and it did not work. Thats why I posted I question if some one had another application to do it.