Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

Register Log in
  • Congratulations bkrike on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Want to display incoming call numbers to station.

Status
Not open for further replies.
ylor

ylor

MIS
Aug 16, 2001
62
US
Hello again.
I was wondering if anyone can show me how to display an incoming calls number. Caller ID you can say. Where abouts in the station or system do I program it so that It shows who's number is dialing in.
Do I need any special equipment or licenses from Avaya.
I am currently running R4. Yes its old but the way the economic is rite now cant afford to upgrade just yet. Soon I hope.
Thanks for any help you can give me.
 
Sort by date Sort by votes
On the version switch you are on, R4, your only option is to use IDSN PRI trunks. In later versions in-band ANI was supported along with caller-id trunks (ICLID). However to add "Caller-ID" on your switch you will need a TN767 or a TN464 and a processor interface card, with a spare link (they have four) to add the PRI lines. Unfortunately this is you only option on you current switch revision. Hope this helps

Chris
 
Upvote 0 Downvote
Status
Not open for further replies.

Similar threads

Avaya_Enjoyer
  • Locked
  • Question
Using a virtual station to record a call?
Replies
5
Views
869
YPC
YPC
D
  • Locked
  • Question
incoming call from SP
2
Replies
34
Views
4K
Dmitriy_Nik
D
BubblySink608
  • Locked
  • Question
Avaya Aura - Transfer incoming call back to the trunk (to outside/mobile number)
Replies
2
Views
527
bignose21
bignose21
M
  • Locked
  • Question
Internal Trunk override sac/cf of station
Replies
0
Views
158
milske
M
murpr
  • Locked
  • Question
Pull Station and Agent information via API? 1
Replies
2
Views
360
murpr
murpr

Part and Inventory Search

Sponsor

Back
Top