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Error 1606: Could not access Network location 0

Error 1606: Could not access Network location 0

Error 1606: Could not access Network location 0

(OP)
This issue is driving me completely crazy.  I have several Windows user accounts on my home PC (Windows 7 Home Premium, 64-bit).  I moved the "My Documents" and "Desktop" folders ("personal folders") to an alternate location for better backup managability.  I used the Windows "Move Location" functionality to do so.

When Adobe Reader tries to run an update, I get:
"Error 1606: Could not access Network location 0"

I did a bunch of Googling and found this seemingly great fix from Microsoft:
http://support.microsoft.com/kb/886549/en-us

The problem is that after I run it - and it does fix the problem - my "personal folders" are back to their default locations.

I tried uninstalling Adobe then (re-)pointing my personal folders to where I wanted them and then reinstalling Adobe - but still got the same thing.  If I fix it for one account, I get that Adobe error on the other account.  I even went so far as to completely delete and recreate the "problemed" Windows account - but I still experienced the problem.

Is there no way to move my personal folders without triggering this bug?

Thanks so much!  I'm so frustrated!!!
Eliezer

RE: Error 1606: Could not access Network location 0

(OP)
From reading online posts, I get the impression this "1606 error" is a problem that's bigger than Adobe Reader; it seems it indicates that the Microsoft installer is broken somehow.  That has me especially concerned.

Like my subject line?  Oops...

Thanks,
Eliezer

RE: Error 1606: Could not access Network location 0

(OP)
Karlis, is PDF-Xchange Viewer simple to use for users who are not techo-saavy?

Thanks,
Eliezer

RE: Error 1606: Could not access Network location 0

You receive an "Error 1606" error message when you try to install or remove a Microsoft program
http://support.microsoft.com/kb/886549/en-us

if that does not help, then check your permissions on the %AppData% location (e.g. C:\Program Files (x86) and C:\Program Files)...

report back
 

Ben
"If it works don't fix it! If it doesn't use a sledgehammer..."
How to ask a question, when posting them to a professional forum.
Only ask questions with yes/no answers if you want "yes" or "no"

RE: Error 1606: Could not access Network location 0

I think so, interface is simple. There are some extra features and toolbars possible but initial set is very similar to Adobe Reader. We installed it in some Internet kiosks, no problems till now.

===
Karlis
ECDL; MCSA

RE: Error 1606: Could not access Network location 0

On my network I redirect the Documents folders to a network share so I can back them up and use shadow copies, Adobe will not install giving an invalid directory. What I did was to set the Admin password and then activate Administrator, login as Administrator (since it's documents were not moved) and install from there.

So what you need to do is this:

Right click on Computer and select Manage. Select Local Users and Groups, then select Users. Right click on Administrator and select Set Password and create a pretty hard password. Then right click on Administrator again and select Properties and untick the "Account is disabled" click Apply then OK and then log off as yourself and log back in as Administrator, install Adobe. Once done you can go in and disable Administrator if you want. Either way, I would recommend not using it as a regular user account. Only use it for things like installing programs that wont normally install, like Adobe products.

That will make it work for you and the rest of the users. Adobe uses the Documents as a temp directory and since you moved them it freaks out.

Cheers
Rob

The answer is always "PEBKAC!"

RE: Error 1606: Could not access Network location 0

(OP)
Rob, it sounds like you know what you're talking about!!! Hooray!  smile

I have a stand-alone (non-networked PC) and am running Home Premimum - so I think that part about Groups doesn't apply.

Is it the same thing if I create a brand new "Windows account" on my PC with admin rights and install from there?  After it's installed, I should be able to delete the Windows account altogether, right?

Thanks,
Eliezer

RE: Error 1606: Could not access Network location 0

NO... An account with Admin rights is not the same as the BUILD IN Administrator account, which is by default hidden!!!

Enable the (Hidden) Administrator Account on Windows 7 or Vista
http://www.howtogeek.com/howto/windows-vista/enable-the-hidden-administrator-account-on-windows-vista/

Ben
"If it works don't fix it! If it doesn't use a sledgehammer..."
How to ask a question, when posting them to a professional forum.
Only ask questions with yes/no answers if you want "yes" or "no"

RE: Error 1606: Could not access Network location 0

(OP)
OK, didn't know that - thanks for the clarification!  So after Adobe is working (hopefully!) can I then disable the Administrator account - or do I need to leave it enabled?

RE: Error 1606: Could not access Network location 0

(OP)
Getting back to "ArizonaGeek"/Rob's suggestion...

I installed Adobe Reader with the Administrator account.  When I went back into a different Windows account, though, and right-clicked on Adobe Reader in Add/Remove Programs and selected "Change" from the context menu, I got that same error as before.

Currently, when I look in Add/Remove Programs I see the following Adobe software installed:
    Acrobat.com
    Adobe AIR
    Adobe Flash Player 10 ActiveX
    Adobe Reader 9.3

Is it safe to uninstall of all of these, i.e. or do I risk breaking other installed apps?  If it's safe, I'd try it again.  When I made this last attempt at reinstalling Reader under the Administrator account, I still had "AIR" and the Adobe Flash Player thing installed.  Not sure if "Acrobat.com" was installed or not.

Please advise...

Thanks,
Eliezer

RE: Error 1606: Could not access Network location 0

(OP)
...and that "Adobe Flash Player 10 ActiveX"?

RE: Error 1606: Could not access Network location 0

(OP)
It didn't work!  I uninstalled:
    Acrobat.com
    Adobe AIR
    Adobe Reader 9.3
under the Administrator account then reinstalled Adobe Reader.  I then disabled the Administrator account and got the same error in another Windows account!

Honestly, I can use the alternate PDF reader ("PDF-Xchange Viewer") mentioned above by Karlis.  My bigger concern is will this error affect our ability to un/install other apps?

Thanks so much!
Eliezer

RE: Error 1606: Could not access Network location 0

Hmmm... I am sorry, I was under the impression that it worked now...

so now, basically, we know that it works under the Administrator account and not under a User account... which tells me that it has to be a permission error...

[quote}My bigger concern is will this error affect our ability to un/install other apps?[/quote]That is hard to say, not knowing exactly why you are getting the error with Adobe Reader...

so basically, it could interfere and then again it may not at all, I would go ahead and use the other PDF viewer and just watch the situation...

 

Ben
"If it works don't fix it! If it doesn't use a sledgehammer..."
How to ask a question, when posting them to a professional forum.
Only ask questions with yes/no answers if you want "yes" or "no"

RE: Error 1606: Could not access Network location 0

(OP)
And it seems even admin accounts cannot change permissions on the Programs Files/x86 folders!... Weird.

Well, thanks for all of your help!

RE: Error 1606: Could not access Network location 0

(OP)
I tried from the built-in Administrator account, but "EDIT" was disabled.  I could only view.

RE: Error 1606: Could not access Network location 0

I think it's because the owner of Program Files (x86) is TrustedInstaller. Try to take ownership. After that you should be able to edit permissions.
As of your problem, I believe it's nothing with permissions. Check if environment variables are OK, especially %APPDATA%, %HOMEDRIVE%, %HOMEPATH%, %LOCALAPPDATA%

===
Karlis
ECDL; MCSA

RE: Error 1606: Could not access Network location 0

(OP)
Karlis, wow, do I hope you're right!  Last night I was doing something - that I thought was unrelated:  I right-clicked on another program in the list of Add/Remove Programs - and chose "Change/Uninstall" - it thought for a while and then gave me the same awful 1606 error.  And this program was not an Adobe product.  So it seems that it affected my ability to un/install applications system-wide.  This is really upsetting...

OK, first issue first.  When I try to take ownership, I get these choices:
     Change owner to:
          ComputerName\Eliezer
          ComputerName\Administrators

Which do you recommend using?  

As for the second (main?) issue - that of environment variables...

Quote:

Check if environment variables are OK, especially %APPDATA%, %HOMEDRIVE%, %HOMEPATH%, %LOCALAPPDATA%
I don't mean to sound like a complete novice (but I am smile) ...but I don't see these listed at all.  I see two sections:  "User Variables" and "System Variables".  The first section has only "TEMP" and "TMP" and the second section doesn't seem to have the 4 variables that you mentioned, either.  Should I add them?  Set them to what?

I don't know if this makes any sense, but I didn't move my entire profile - just my Desktop and My Documents.  My current paths are this:
     C:\All Data\Eliezer\Desktop
     C:\All Data\Eliezer\My Documents
...so what should those environment variables be set to?

If you'd be so kind to reply in detail, that would be great.  This issue is really troubling - and like I said before, environment variables are kind of foreign to me.  I would be so grateful if you could help me get this straightened out!!!

Thanks so much,
Eliezer

RE: Error 1606: Could not access Network location 0

Open a CMD window (DOS Box) and type SET and it should list all the ENVIRONMENTAL VARIABLES...

Quote:

When I try to take ownership, I get these choices:
if ELIZIER is your log on profile name, then use it to take ownership...
also check the PERMISSIONS, as to who is able to do what on the PROGRAM and PROGRAM (X86) folders (where most software gets installed), make sure that you have READ&WRITE and make sure that this includes CHILD Directories...

Ben
"If it works don't fix it! If it doesn't use a sledgehammer..."
How to ask a question, when posting them to a professional forum.
Only ask questions with yes/no answers if you want "yes" or "no"

RE: Error 1606: Could not access Network location 0

I believe it is problem with registry keys, mentioned in MS KB886549, you already found. Check them manually and compare with values given in that article. Especially containing AppData. Path for folders 'Documents' and 'Desktop' will be different, according to locations where you redirected them.

===
Karlis
ECDL; MCSA

RE: Error 1606: Could not access Network location 0

(OP)
Well, I took ownership and then granted Read/Write permissions to FAMILYDESKTOP\Administrators.

I also checked my registry key values against those in the Win7 tables of MS KB886549  

I un/re-installed Adobe Reader under the built-in Administrator and still got the same error.

Then I thought maybe the apostrophe in the paths is causing a problem:
     C:\All Data\Eliezer\Eliezer's Desktop
     C:\All Data\Eliezer\Eliezer's Documents

...so I repointed My Documents to a new folder called:
     C:\All Data\Eliezer\Eliezers Documents
(without the apostrophe) and then un/re-installed Adobe Reader under the built-in Administrator and still got the same error.

Here's what my registry looks like for that hive:
http://fp1ncg.blu.livefilestore.com/y1priaWz9-btjoEXBnkbO3_Ynr90Mf33zsGtld4B0LnLj6iJrwOooXzC59qjFEDBIrM0tJsFuTtTQqYxG2x0Sela1r8pAxOWB4I/Registry.jpg

In case it matters, here are all my environment variables:

CODE

C:\Windows\system32>set
ALLUSERSPROFILE=C:\ProgramData
APPDATA=C:\Users\Eliezer\AppData\Roaming
CommonProgramFiles=C:\Program Files\Common Files
CommonProgramFiles(x86)=C:\Program Files (x86)\Common Files
CommonProgramW6432=C:\Program Files\Common Files
COMPUTERNAME=FAMILYDESKTOP
ComSpec=C:\Windows\system32\cmd.exe
FP_NO_HOST_CHECK=NO
HOMEDRIVE=C:
HOMEPATH=\Users\Eliezer
LOCALAPPDATA=C:\Users\Eliezer\AppData\Local
LOGONSERVER=\\FAMILYDESKTOP
NUMBER_OF_PROCESSORS=2
OnlineServices=Online Services
OS=Windows_NT
Path=C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32
\WindowsPowerShell\v1.0\;C:\Program Files (x86)\Common Files\Acronis\SnapAPI\
PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC
PCBRAND=Pavilion
Platform=HPD
PROCESSOR_ARCHITECTURE=AMD64
PROCESSOR_IDENTIFIER=AMD64 Family 16 Model 6 Stepping 2, AuthenticAMD
PROCESSOR_LEVEL=16
PROCESSOR_REVISION=0602
ProgramData=C:\ProgramData
ProgramFiles=C:\Program Files
ProgramFiles(x86)=C:\Program Files (x86)
ProgramW6432=C:\Program Files
PROMPT=$P$G
PSModulePath=C:\Windows\system32\WindowsPowerShell\v1.0\Modules\
PUBLIC=C:\Users\Public
SystemDrive=C:
SystemRoot=C:\Windows
TEMP=C:\Users\Eliezer\AppData\Local\Temp
TMP=C:\Users\Eliezer\AppData\Local\Temp
USERDOMAIN=FamilyDesktop
USERNAME=Eliezer
USERPROFILE=C:\Users\Eliezer
windir=C:\Windows

So frustrated...  Any more ideas?  Please!...

Thanks so much,
Eliezer

RE: Error 1606: Could not access Network location 0

#1.

Navigate to each of the following Registry locations:

HKEY_LOCAL_MACHINE\ SOFTWARE\ Microsoft\ Windows\ CurrentVersion\ Explorer\ Shell Folders

 

HKEY_CURRENT_USER\ Software\ Microsoft\ Windows\ CurrentVersion\ Explorer\ Shell Folders

 

HKEY_CURRENT_USER\ Software\ Microsoft\ Windows\ CurrentVersion\ Explorer\ User Shell Folders


locate RECENT and delete that KEY, after exporting said key first...

Then reboot...

if that does not help then proceed to #2...

#2.
Be sure to read the whole article, but the BruteForce method may be the final solution:

Quote:

Finally, I decided to
delete the Favorites entries for both HKEY_LOCAL_MACHINE
and HKEY_CURRENT_USER, and re-create them manually (i.e.
type in a new entry) exactly as they were previously
listed. Rebooted, and it finally worked!
source: http://forums.cnet.com/5208-6121_102-0.html?messageID=1256859#1256859

Ben
"If it works don't fix it! If it doesn't use a sledgehammer..."
How to ask a question, when posting them to a professional forum.
Only ask questions with yes/no answers if you want "yes" or "no"

RE: Error 1606: Could not access Network location 0

(OP)
Thanks

RE: Error 1606: Could not access Network location 0

"Error 1606: Could not access Network location 0"

In your last .jpg I notice that you have the data value for My Music, My Pictures, and My Video, all set to "0". Is there any significance in that?

My locations have entries such as C:\Users\Usernamexxxx\Music and not a zero value.  Of course I haven't moved any Documents and everything is a Default setting for me.

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