Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!
  • Students Click Here

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here


PCL XL Errors

PCL XL Errors

PCL XL Errors

One of our customers is having a problem when printing Word documents containing jpeg files to their printer. They are using the latest HP Universal Print Driver PCL6 and are receiving the following message.
Subsystem:     JPEG
Error:        UnsupportedCompressedFormat
Operator:     ReadImage
Position:    51
They are using a mixture of HP printers (4250, 4200) and are receiving the error on all printers when printing these documents. The printers are shared from a Windows 2008 R2 server.  
Has anyone see this before?

RE: PCL XL Errors

Update the firmware for both the printer and the NIC's.
Install the standard drivers for those units.

"Impatience will reward you with dissatisfaction" RMS Cosmics'97

RE: PCL XL Errors

Revert back to PCL5 drivers.

Liverpool: Capital of Culture 2008
Anfield: Capital of Football since 1892
Iechyd da! John
Glannau Mersi, Lloegr.

RE: PCL XL Errors

I'd say use a PS driver instead.
It should eliminate the PCL XL errors, but will also slow the overall print speed a bit...  

RE: PCL XL Errors

It's all well and good saying "update the firmware" but have you tried to find a firmware for a HP printer? They are pretty hard to come by!

RE: PCL XL Errors

Obtaining firmwares should not really be a problem unless you ask for real old ones or betas.
I have access to most HP LaserJet FW's via my work and they are all public available.
So if you need a specific FW version just post your need in the forum and I'll have a look wink

RE: PCL XL Errors

The solution is change to the PCL 5 driver.  This sorts out loads of problems including this and collation errors.

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members!

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close