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intuity audix voice mail notification.

thread690-159816

intuity audix voice mail notification.

intuity audix voice mail notification.

(OP)
I recently had someone tell me that it is possible to have audix page you when someone has left voicemail in your mailbox. We are running intuity audix version 4.0 and I've yet to find anywhere to turn this feature on.  If anyone knows how to use this function I could really use the help.

RE: intuity audix voice mail notification.

You need to turn IMAPI on the Audix system. Also have to turn on IMAPI and outcalling for the user. then administer outcalling for the type of calls that you want sent to your pager or cellphone.

RE: intuity audix voice mail notification.

You do not need IMAPI activated to use outcalling.  You must use the command on the Intuity "change system outcalling". Enable outcalling and set up a schedule in which the outcalls will be placed, it's fairly easy.  Once this is activated you then go the subscriber form and set the outcalling to yes.  You then have to login into you voice mail box and set you outcalling up.  It's a bit on the tricky side to set the outcalling number on your voice mail box, lots of digits to dial, but well worth the effort. If you have Mesasge Manager enabled, this does require IMAPI session it is VERY easy to set up in the menu it provides. Hope this helps

Chris

RE: intuity audix voice mail notification.

(OP)
Thanks for the help, I finally got it set up and it works great.

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