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CNAM on 800 numbers via PRI

CNAM on 800 numbers via PRI

CNAM on 800 numbers via PRI

We have a Cisco UCCE call center which is strictly outbound.  We have outbound campaigns where we call on behalf of a customer (financial firm) where we outpulse an 800 number to a customer to call back.  We would like to have the ability to send a CNAM as well, or change a CNAM.  We recently put in an order with one of our carriers and they stated that there is no guarantee on the names.  Is there a service out there who can do this?

RE: CNAM on 800 numbers via PRI

I don't think that any service can guarantee that.  It all depends on the called CO and where that CO gets it's info from...


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