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Export Mappings Question

Export Mappings Question

Export Mappings Question

(OP)
Hi,

I'm trying to export mappings under channel mapping in r3.1.

I see recieve the following error message.

'Export Mappings is complete, but not all mappings were exported. Press OK and verify the loggers that were not exported.'

When I close this error message I then see.  'Mappings from the following loggers were not exported because the recording type is not yet supported'.  

Can anyone shed any light on this error message?

We use Static Mapping and I've been asked to export the data in the summary field.

Thanks in advance.

Katy

RE: Export Mappings Question

Yes, NICE have only completed that functionality for specific recorder types.

Try the following SQL Script:

use nice_Admin

SELECT DISTINCT tblSystemResource.vcResourceName[Logger Name],
    tblSystemResource.nvcInternalId[LG Serial Num],
    tblSystemResource.vcLocation[LG Machine Name],
    tblCLSCMChannel.iChannelNumber[LG Channel],
    tblCLSCMSource.nvcDeviceNumber[Extension]
    --tblCLSCMStaticMapping.iChannelID,
    --tblCLSCMStaticMapping.iSourceID,
    --tblCLSCMSource.iSWitchID
FROM tblCLSCMStaticMapping,
    tblCLSCMSource,
    tblCLSCMChannel,
    tblSystemResource
WHERE tblCLSCMStaticMapping.iDeletionVersionID is NULL
    and tblCLSCMSource.iSourceID = tblCLSCMStaticMapping.iSourceID
    and tblCLSCMChannel.iChannelID = tblCLSCMStaticMapping.iChannelID
    and tblCLSCMChannel.nvcLoggerResourceID = tblSystemResource.iResourceID
ORDER BY tblCLSCMChannel.iChannelNumber

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