We're looking to use Avaya IP agent in "Dual Connect" mode to let our agents in India hang off our switch in the states. Before we go too far down this path, I'm looking for direct or anecdotal evidence that someone out there has done this and made it work.
Even if all you have is "my cousin Vinnie says he knows a guy who has it working", that's at least a start. If you know details of how folks have it working (technology used to link the switches, etc) that would be great!
And I know I can do this with agents in Indiana... but we're talking India here, where the investment in technology is considerably higher, and the distance to span is a couple hundred miliseconds further away.
Thank you in advance for your insight! (And your cousin Vinnie too.)