How to deactivate Illustrator CS3

5793124 · Jan 15, 2010

My PC crashed due to a bad motherboard. The hard drive is OK. The IE person gave me another motherboard and a new hard drive. I hooked up the old drive as a slave drive on my new PC because I need to copy some data over.

My question is: How do I deactivate Illustrator CS3 from the old drive (now a slave drive on my new PC)?

Thanks,
Brian

apepp · Jan 15, 2010

I believe the best method is to just install CS3 on the new computer and it will ask you to reactivate, at this point you are required to uninstall it from your old computer...

...more info here:

http://kb2.adobe.com/cps/514/cpsid_51483.html#deactivate

...if you can run CS3 from the slave drive, you can deactivate by choosing help > deactivate from within Illustrator CS3, if that runs smoothly, then you can install CS3 on the new drive with the single user licence you have already...

andrew

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http://www.apepp.info

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5793124 · Jan 19, 2010

And what if the drive is dead? Do I lose a license since I cannot bring up Illustrator to deactivate it?

apepp · Jan 21, 2010

...your drive isn't dead according to your initial post...

andrew

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http://www.apepp.info

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5793124 · Jan 21, 2010

They reinstalled the OS for me. How could I bring up Illustrator from the old drive if they reinstalled the OS for me? So I consider the drive dead.

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How to deactivate Illustrator CS3

5793124

Technical User

apepp

Technical User

5793124

Technical User

apepp

Technical User

5793124

Technical User

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