Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!
  • Students Click Here

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

Basic Admin

Basic Admin

Basic Admin

Can someone please help me with 2 very basic admin functions?

Firstly, how to do set an extension to automatically divert to voicemail after a number of rings.  I assume it some form of hunt group, which I think is already setup on my switch.

Secondly, when I do a trex on an extension, it is showing that it is down.  Is there a MMI command to reboot extension?

RE: Basic Admin

The number of rings will be pre-set on the system but you would need to activate the voicemail on the extension by doing RIVU command followed by the extension number providing the system has been configured correctly.

Is the extension you have TREXed a digital handset or analogue?

RE: Basic Admin

Voicemail has been setup, and I have rivu the extension.  Is there any way to see if the call will automatically go to voicemail after a number of rings.

The extension that I trex was an digital extension.

RE: Basic Admin

For automatic divert to IVM parameters spile and spidg,
spile is when the ivm is local and spidg when remote, then rivu sets the flag to say to go to ivm, say it is local, it thens looks at spile which should have a value in it to point to ivm hunt group. Parameter timer tmbiv is the time in seconds before it is passed to the ivm (default 5).

All these parameters are detailed in the manuals under lssp.

RE: Basic Admin

Sorry forgot about the downed digital extension,
normally if you trace a digital extension and it shows down it means there is no digital telephone attached to the circuit, this can be proved by using the limp command, (list digital tele info.) this is a confusing command because of the various type of Phones some can be limp'ed by a straight
limp 012001/16 (what ever pad) and later cards (DTU/DTI/HG3530) have a possable of 32 phones per pad, so thes are counted as:-
0121 a1 a = limp 012101
0121 a3 a = limp 012105
0121 a3 b = limp 012106
0121 a16 b = limp 012132

this command responds with phone type, number of reset etc.
if no phone present it will come back with time out.

I hope this helps.

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members! Already a Member? Login

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close