Has anyone experienced an "incompatible" message on the telephone when dialing 911? My customer is running IP Office 406v2 with 4.2(17) and every time they try to dial 911 this is what happens. There does not appear to be anything wrong with the short codes or ARS table and I compared their's to other systems that work properly and they are exactly the same with the exception of the software build. Their PRI provider is XO Communications (in the US) if this helps.
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