Mitel 3300 admin voicemail passcode pin lost
Mitel 3300 admin voicemail passcode pin lost
(OP)
Hi,
Does anyone know how to change the admin voicemail box passcode pin on a mitel 3300, someones changed it and i cant get back in.
Tried the default manager, sys admin, and tech backdoors but none work.
If i blank the database "DBM FL OFF" will that reset the pin ?
Really dont want to do a full install as i will lose the licenses. and the box is not covered any more by mitel.
Does anyone know how to change the admin voicemail box passcode pin on a mitel 3300, someones changed it and i cant get back in.
Tried the default manager, sys admin, and tech backdoors but none work.
If i blank the database "DBM FL OFF" will that reset the pin ?
Really dont want to do a full install as i will lose the licenses. and the box is not covered any more by mitel.
RE: Mitel 3300 admin voicemail passcode pin lost
If the technicians password has been changed as well you will need to speak tp your supplier/mitel.
RE: Mitel 3300 admin voicemail passcode pin lost
Surely there must be a command for resetting the Admin passcode without reinstalling the software !
RE: Mitel 3300 admin voicemail passcode pin lost
Oh well, looks like a spread sheet with 9,999 tickboxes to start on ! Or whoever hacked my system can i borrow your auto dialer to re-crack the password you changed !
RE: Mitel 3300 admin voicemail passcode pin lost
can you provide details of where, on the Mitel web site/Mitel online to access the technician password? (for those that have logins to the site)
the only 'security' section I can find, is "If you believe you have found a security issue with a Mitel product, please e-mail the Mitel Product Security Team security@mitel.com"
I'm not asking you to post the password here.
Thanks
RE: Mitel 3300 admin voicemail passcode pin lost
05-5162-00064
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Occam's Razor - All things being equal, the simplest solution is the right one.
RE: Mitel 3300 admin voicemail passcode pin lost
RE: Mitel 3300 admin voicemail passcode pin lost
Contact Mitel, they might do it for you. wink.
RE: Mitel 3300 admin voicemail passcode pin lost
RE: Mitel 3300 admin voicemail passcode pin lost
What I should have said is that there is a way to obtain all the passcodes, even if they have been changed, however you will need to get Mitel to do it.
RE: Mitel 3300 admin voicemail passcode pin lost
The Knowledgebase article you seek is 05-5162-00064
This will provide you with the Technicians Passcode which is very unlikely to have been changed.
*******************************************************
Occam's Razor - All things being equal, the simplest solution is the right one.
RE: Mitel 3300 admin voicemail passcode pin lost
Do you know if they are encrypted on the Hard Disk ?
RE: Mitel 3300 admin voicemail passcode pin lost
Sorry, I did not think that you meant the Tech passcode was changed as well as this is very rare.
Looks like you either have to go to Mitel or figure it out yourself. I'd pick Mitel.
*******************************************************
Occam's Razor - All things being equal, the simplest solution is the right one.
RE: Mitel 3300 admin voicemail passcode pin lost
RE: Mitel 3300 admin voicemail passcode pin lost
So whos good at encrytption, and what was the ftp url ?
lol
RE: Mitel 3300 admin voicemail passcode pin lost
RE: Mitel 3300 admin voicemail passcode pin lost
RE: Mitel 3300 admin voicemail passcode pin lost
Thanks !
RE: Mitel 3300 admin voicemail passcode pin lost
Thes passcodes are in
3300_icp\vmail\temp\db\backup\vmail\0000PARM.BIN
Of the backup file !
Thankyou to everyone.