Avaya 1608 IP Phone Cannot find router over distance trunk

Question

Avaya 1608 IP Phone Cannot find router over distance trunk

cspectra (TechnicalUser)

(OP)

21 Oct 09 11:50

Does anybody know the reason why the IP Phone 1608 cannot establish connection with the IPO 406 Version 2 over a distance. The situation and set-up we have are the following:
- 2 POE switches between 2 buildings connected via a 1800 ft single-mode fiber trunk.
- The main building switch has a link to the IPO 406.
- The 1608 IP Phones work fine in the main building, but cannot find router (IP 406) once moved over to the second building.
- Other Avaya 5610 IP Phones work fine in the second building.

amriddle01 (Programmer) · Answer 1 · 2009-10-21 11:55:45

The 5610 are probably programmed with a different set of parameters, is this a flat network or VLAN'd off/routed in some way?

ACS - IP Office Implement

"What the Crocodile Hat....was that?"

Bas1234 (TechnicalUser) · Answer 2 · 2009-10-21 17:00:14

Same network?

Check the gateway ip address on the second switch.

try a traceroute to the outside ip of the gateway, i bet you get a "timeout" on the second hop.

___________________________________________
It works! Now if only I could remember what I did...

Dain Bramaged
___________________________________________

nzschooltech (IS/IT--Management) · Answer 3 · 2009-10-21 20:17:17

What is the subnet you are on? Are all phones on this subnet?

tlpeter (Programmer) · Answer 4 · 2009-10-22 01:51:16

The phones do have a router ip address that does not match

ACS - Implement IP Office
ACA - Implement IP Telephony -- ACA - Design IP Telephony
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!

Come Join Us!

Posting Guidelines

Jobs

Avaya 1608 IP Phone Cannot find router over distance trunk