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SIP Connectivity to PSTN

SIP Connectivity to PSTN

SIP Connectivity to PSTN

My relocation client is eveluating the following alternatives :

1. Avaya IP PBX with SIP connectivity to either IPC IQMax  or BT turrets

2. Cisco CUCM with same alternatives via SIP

The question is this:
Both Avaya and Cisco claim capability to also employ SIP connectivity to the PSTN. Has anyone seen this working anywhere that also employs trading turrets?

Any pros-cons re: SIP to the PSTN when also integrated via SIP to IPC or BT?


RE: SIP Connectivity to PSTN

Have you considered going with Cisco and IP Blue?  This would prevent you from have 2 separate systems from two manufacturers.  IP Blue has a soft phone that looks like a turret layout.  Their soft phone can be installed to a dedicated device and essentially become a hardware turret.  It fully integrates with Cisco.

RE: SIP Connectivity to PSTN

We run Avaya and IPC over QSIG. Our plans are to go forward with SIP next year. I have no doubt that Avaya can make the change SIP seamlessly. I know once you are at SIP that Avaya SIP phones can answer calls placed to a turret. This should reduce how many users need turrets, such as Administrative Assistants.

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