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Unable to transfer or make conference calls with NICE system
- Thread starter shidi01
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- #3
cormierjimmy
Technical User
Realy, I'm with Nice universe 8.9 and aes 3.1 and that work well. I've set the Tsapi driver of nice to service observe and when tsapi driver monitor a station, It do *57 for conference call
That work for us, I can send you screenshot if needed
That work for us, I can send you screenshot if needed
- Thread starter
- #6
1. Do you have two CMAPI loggers to record same extn? using CMAPI SO or CMAPISCC or Total SO ?
2. It may exceed the maxi 6 parties of avaya during you make exfer or conference; if single CMAPI logger, no supervisor use silent monitor the extn, it should not exceed it, pls check.
4. Avaya 4.x allow two phone/VE to service observe same extn
2. It may exceed the maxi 6 parties of avaya during you make exfer or conference; if single CMAPI logger, no supervisor use silent monitor the extn, it should not exceed it, pls check.
4. Avaya 4.x allow two phone/VE to service observe same extn
cormierjimmy
Technical User
there my reg if that can help
for Avaya 3.0 with Nice 8.9/8.10.
for Avaya 3.0 with Nice 8.9/8.10.
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