Unable to transfer or make conference calls with NICE system
Unable to transfer or make conference calls with NICE system
(OP)
Hi all
Nee some tips on what to check as I'm having problem when transfer or make conference calls from an extension which is being monitored by NICE Cmapi logger. If i stops all CLS services, user is able to do transfer or make conference calls.
Nee some tips on what to check as I'm having problem when transfer or make conference calls from an extension which is being monitored by NICE Cmapi logger. If i stops all CLS services, user is able to do transfer or make conference calls.
RE: Unable to transfer or make conference calls with NICE system
regards
RE: Unable to transfer or make conference calls with NICE system
The Cmapi logger is ver 9.05 integrate with Avaya Pbx with AES ver 4. My only problem is those extensions that is being monitored by the logger. The users can't transfer or make conference calls.
RE: Unable to transfer or make conference calls with NICE system
RE: Unable to transfer or make conference calls with NICE system
That work for us, I can send you screenshot if needed
RE: Unable to transfer or make conference calls with NICE system
RE: Unable to transfer or make conference calls with NICE system
2. It may exceed the maxi 6 parties of avaya during you make exfer or conference; if single CMAPI logger, no supervisor use silent monitor the extn, it should not exceed it, pls check.
4. Avaya 4.x allow two phone/VE to service observe same extn
RE: Unable to transfer or make conference calls with NICE system
for Avaya 3.0 with Nice 8.9/8.10.