×
INTELLIGENT WORK FORUMS
FOR COMPUTER PROFESSIONALS

Contact US

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

Help with recovering a Indesign file

Help with recovering a Indesign file

Help with recovering a Indesign file

(OP)
Hello,

My computer crashed while I had a indesign document open, and now I cant open or recover that file.  Does anyone have any suggestions on opening it?  Does Indesign make a temp or backup file anywhere that I could try opening? Any info will be much appreciated as I have spent alot of time working on this document.

Thanks!  

RE: Help with recovering a Indesign file

(OP)
Oh yeah, this is for CS2.  I saw a post saying that 'CS3' could 'place' another indesign file within a file but looks like I cant do this with CS2. Any info would be great!

Thanks.

RE: Help with recovering a Indesign file

The InDesign program can start by either double-clicking on an INDD file or by starting the program from the Dock or Start Menu. When doing the latter, InDesign attempts to open whatever was open at the time of the last crash. Have you tried opening ID from the Dock/Start menu?

RE: Help with recovering a Indesign file

...ID might try to recover crashed docs the other way too (by clicking on another INDD (known to be good) file). Just try either way to see if it helps.

RE: Help with recovering a Indesign file


...recovery folders are found here:

-- On Mac OS X: Users/[User]/ Library/Preferences/Adobe InDesign/Version 4.0/ InDesign Recovery

-- On Windows XP: Documents and Settings/[User]/Application Data/Adobe/InDesign/Version 4.0/InDesign Recovery

-- On Windows 2000: Documents and Settings/[User]/Application Data/Adobe/InDesign/Version 4.0/InDesign Recovery

...if you don't find anything there and indesign won't auto recover on opening the document it is good as gone, unrecoverable. You can try opening the document you have on another computer, if that fails then you will have to employ a data recover expert to see if the damaged file can be recovered...

...indesign automatically saves a temp file every minute...

andrew

RE: Help with recovering a Indesign file


...to add to my post above, it might be possible to fix corrupt indesign files using markzware ID2Q plugin...

andrew

RE: Help with recovering a Indesign file

(OP)
"Have you tried opening ID from the Dock/Start menu?"
-Yes, I have and still no go. It actually shuts down indesign when I try to open the file.  

"On Windows XP: Documents and Settings/[User]/Application Data/Adobe/InDesign/Version 4.0/InDesign Recovery"
-Hmmmm,I do not see the Application Data folder under 'User'. I even tried to 'search' for the folder on the C drive but nothing came up.  Any thoughts on that?

On another computer, I found it's InDesign Recovery folder.  There were a few files in there with names like "DBTmp4816335093890".  I tried to open them in Indesign but it didnt recognize what the file was. If I do find the Recovery folder on the first computer, how do I open these strange files?

Yes, I tried to open the corrupt file on the second computer but it didnt work.

Thank you for your insight so far.  Any other thoughts?



 

RE: Help with recovering a Indesign file

It is probably not immediately helpful advice but now would be a good time to start to use a backup system. bigsmile

RE: Help with recovering a Indesign file

c:/Documents & Settings/ users then whatever your username is will have a folder, open that, then click Tools/Folder Options/File Types and set your computer to show Hidden Files, Click OK and you should then see it in your username folder.

...dbt files are temporary files used by indesign to recover crashed documents, most will be useless unless you are able to open the damaged document immediately after a crash...

...as you weren't able to then you have a slim to no chance of recovering that file...

...if the ID2Q plugin works then your lucky, otherwise you would need a data recovery specialist...

...golden rule is save with every happy move to limit your chances of having to re-work too much if a file does crash...

andrew

RE: Help with recovering a Indesign file


...if you want to post a download link (www.sendspace.com), i have access to Q2ID to see if anything can be recovered...

andrew

RE: Help with recovering a Indesign file


...sorry i meant ID2Q not Q2ID...

...but anyway, post a download link i will have a crack here...

andrew

RE: Help with recovering a Indesign file

(OP)
"post a download link i will have a crack here"

-I am uploading the indesign file now.  Wow, thank you for taking the time to check it out.  I really appreciate it! :)

Jeff

RE: Help with recovering a Indesign file


...no guarantees it will work, but worth exploring...

andrew

RE: Help with recovering a Indesign file

(OP)
Arrrrg.  It timed out while uploading.  I will try it again.

 

RE: Help with recovering a Indesign file

(OP)
Ok, it uploaded. Andrew, can you access it or do I have to send you a link or something?  

Thanks,
Jeff

RE: Help with recovering a Indesign file


...sendspace would have generated a download link you need to copy and paste the download link in a message as mentioned above...

...go back in your web browser history if you have closed that page...

andrew

RE: Help with recovering a Indesign file

(OP)
Ok, I believe this is it...

http://www.sendspace.com/file/brflex

Let me know if this is right and you were able to download the file.

Thank you!
Jeff

RE: Help with recovering a Indesign file


...yep, "2009 programme.indd", downloading now...

andrew

RE: Help with recovering a Indesign file


...good news is i can convert it quark 7 and then import into indesign cs3, problem happens when i try to save and reopen either as indesign or INX format...

...so will have to trial and error on getting bits into a new document and find out what element is causing the problem, could be more than one though, so will take a while until i have got to the point where it will save and reopen without any crashing...

...anyway, you will hopefully get something back to work with in CS2...

...a weird one, normally exporting to INX will clean up but there is still a problem somewhere...

andrew

RE: Help with recovering a Indesign file


...and i have four pages, 11 x 8.5 size...

andrew

RE: Help with recovering a Indesign file

(OP)
Sounds good, andrew!  I look forward to hearing from you.

Jeff  

RE: Help with recovering a Indesign file


...indeed, sounds good, turning out to be more troublesome than i hoped for...

...initial problem page one, lots of stray background objects causing crashing, so you won't be getting those, stuff underneath the map image...

andrew

RE: Help with recovering a Indesign file


...OK, good news is i have got the file to save without crashing and preserving some of the document elements, all the pictures in place...

...serious problems with text boxes, so unfortunately you will have to reset that lot...

...i have however managed to copy and paste all text out of indesign and back into it, all of which you will find on the first three pages, the following four have all the pictures in place exactly as they were in the original...

...this is the best it can be i'm afraid, unless you have quark 7 then the file works fine...

here is the link, bottom of page is the download button, its in INX format (from CS3, i don't have CS2), which means you will need the latest update of CS2 to open it, updates available from Adobe website if you need to update indesign:

http://www.sendspace.com/file/kxtkd1

andrew

RE: Help with recovering a Indesign file


...just noticed, when you download it, you might find it puts a weird extension on the file:

".ychat"

...delete this so the file name only ends with:

".inx"

...so the full file name should really read:

FIXED_47.inx

RE: Help with recovering a Indesign file


...you may also have to update the links to the images as well...

andrew

RE: Help with recovering a Indesign file

(OP)
Andrew,

Do I have to create an account on sendspace to download the file? It says: "Download Link: Please wait... link is loading..." but it never loads.  I have tried it a couple times and waited an hour or so and it doesnt seem to be loading.  

Thank you!

Jeff  

RE: Help with recovering a Indesign file

Hi

I know that this is not a lot of help right now.
But Indesign has a "Save a copy" option right under Save as.

Because I used PageMaker for many years I got into the habit of making a copy of what ever I was working on, in the same folder as the original.

I can't tell you how many times this saved me from loosing a job that was almost finished, when PageMaker crashed and corrupted the file.

I still do that, with Indesign though there has been only one time that I have had to use it.

Every time you save, just click on "Save a copy" it will ask you if you want to replace the existing one. just say yes and it will keep the copy up to date.

If I have been working on something for a week I would die if I lost it, so it's worth the time it takes to make that extra copy.

If the file that is open when the computer goes down is corrupted the copy will still open since it was not in use at the time of the crash.

Of course when the job is done and exported, I copy the exported job to an external hard drive just to be safe.

RE: Help with recovering a Indesign file

(OP)
Ok, I was able to download the file. It was a matter of turning off my firewall.  Andrew, thank you so much for taking the time to help out.  You saved me a lot of time and now I dont have to start from scratch.  Many thank to you!

Nocandu, I never noticed that option before.  Thanks for sharing.

I really appreciate everyones insight! :)

  

RE: Help with recovering a Indesign file

@apepp - you certainly seem to know what you're doing so plase allow me to come directly to you with a related query:
The contents of an InDesign doc have been deleted - the best we can salvage is a .tmp of the file.  We sent it to a pro for data extraction but the best they could return was a mountain of code with clumps of text amidst the debris - it's a no-goer.
Do you know of any way to resurrect an InDesign file from its .tmp?  (My friend's degree rests upon this (and she has now learned the value of "backup"...)

Dave Moore - tech n00b
YRM Architects Ltd

RE: Help with recovering a Indesign file


hi dave,

that does sound a nasty situation there...

...if you have tried recovering deleted items using recovery software for your OS and all you can find is a .tmp then you will, in all honesty, have lost it for good. Especially true if the computer has been used for sometime after deletion was realised, the sooner recovery software is used the better before the OS overwrites free space.



 


andrew

============
  www.apepp.info
============

RE: Help with recovering a Indesign file

I know this thread is an old one, but I'm hoping you can help me.  
I have a file that was created in cs2, and as of yesterday morning gets an error when trying to export it or modify it.  It says "indesign.exe has encountered a problem and must close".  I downloaded on a different computer cs5 30-day trial to open it with that, and Indesign won't even open it - it automatically closes without any error.  If you can help, that would be awesome.  Please respond, this is quite urgent!

The file is located at http://www.mediafire.com/?nwdmyyvgikn

Thanks

RE: Help with recovering a Indesign file

Hi

I got the same thing.
In CS4 it just said "Indesign has stopped working".

I don't have any ideas, sorry.

Mike

RE: Help with recovering a Indesign file

Compare that file with a known good file in a text editor. That file is trashed beyond repair.

RE: Help with recovering a Indesign file

Thank you Andrew, I will try it and let you know.

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members! Already a Member? Login

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close