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Still can't get Admin Acces t change MB
- Thread starter djtt
- Start date
the only way to get the password w/o losing the config is to contact Vodavi, they will have you go through a process so that they can get into the system, pull a config, change the password and then reupload it for you.
the other option is going to be doing a factory reset on the whole system unfortunetly...
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Dallas, Texas
Telecommunications Tech
CCVP, CCNA, Net+
CCNP in the works
the other option is going to be doing a factory reset on the whole system unfortunetly...
------------------------------------
Dallas, Texas
Telecommunications Tech
CCVP, CCNA, Net+
CCNP in the works
- Thread starter
- #3
yes and no....
no - you do not have access to it
yes - the Vodavi tech support does have access to it
Vodavi will remote in to the system, download the config, change the config manually, and then reupload it... that is the only way to do a password recovery short of resetting the system.
Not sure why they did it this way, but they did...
------------------------------------
Dallas, Texas
Telecommunications Tech
CCVP, CCNA, Net+
CCNP in the works
no - you do not have access to it
yes - the Vodavi tech support does have access to it
Vodavi will remote in to the system, download the config, change the config manually, and then reupload it... that is the only way to do a password recovery short of resetting the system.
Not sure why they did it this way, but they did...
------------------------------------
Dallas, Texas
Telecommunications Tech
CCVP, CCNA, Net+
CCNP in the works
- Thread starter
- #5
Well... from what I remember, you will need to contact a company that is a Vodavi seller that can contact their Tech Support... I do not thing they will talk to anyone that is not an authorized vendor, they will just refer you to a local vendor.
------------------------------------
Dallas, Texas
Telecommunications Tech
CCVP, CCNA, Net+
CCNP in the works
------------------------------------
Dallas, Texas
Telecommunications Tech
CCVP, CCNA, Net+
CCNP in the works
- Thread starter
- #7
- Status
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