Same as others have stated, somewhat. But for details on your list:
ccleaner - Good to use, but isn't a malware/spyware scanner - it will remove some things just by how it works.
smart defrag - I can't see how a Defrag program could possibly help with any sort of malware/spyware. It's a good program, but does nothing for infections - it's good for other reasons.
charter cable company virus and spyware cleaner - I highly suggest you get rid of this as soon as you've gotten your system clean. You're better off with AVG, Avast, or Antivir ANY DAY, and they are all free.. well, they have paid versions, but home users only need the free one.
spyware cleaner .. yahoo toolbar .. firefox browser - I'd just get rid of this as well, my opinion. I'd not have the Yahoo toolbar. I'm not saying it's bad directly, but just seems wasteful and useless. If I were to use a toolbar, I'd use the Google toolbar, but I haven't even been using that one for some time now.
So yeah, as suggested above, you can do:
[ol][li]Run MBAM in safe mode, then normal Windows startup.[/li]
[li]Get Hijack This and post a log file here[/li]
[li]Clear out what suggested here after log is posted[/li]
[li]THEN I'd go ahead and remove your Charter security suite...[/li]
[li]Download and install AVG (my personal favorite, still), Avast, or Antivir for Antivirus[/li]
[li]Make sure you have a router, not just a cable modem - in case you've not already done so.[/li]
[li]Install a good free software firewall - I personally recommend Online Armor, first choice. Others will like Comodo - but Comodo was too much of a headache when I tried it last (probably over 1 or 2 years ago).[/li]
[li]Install Windows Defender - it's pretty much invisible unless you have a problem, or unless it didn't get its updates for some reason.[/li]
[li]Install SpywareBlaster - good protection from malware/spyware in verifying your system settings, and you do not have to run it constantly - just once in a while to check settings, look for updates.[/li]
[li]SuperAntispyware is also a good app. It often will remove about the same things as MBAM, but of course, none of the apps are 100% by themselves.[/li]
[li]Make sure your copy of Windows is up to date, particularly with security updates and service packs.[/li]
[li]Wouldn't hurt to download and install Glary Utilities and IOBit Advanced System Care, and run their scans.[/li]
[li]After all else done, run your SmartDefrag to tidy things up - I've been primarily using "fast optimize" settings - this doesn't help with the Malware, but after all the other changes, a good defrag would be helpful in basic operations.[/li][/ol]
Some links:
You can get all or most of the apps listed above from
You can find good prices on good routers at different places, but for brand new, current, equipment, at the usually the best or close to the best prices and pretty much the best customer support:
I linked to the Wireless Routers section, b/c I figure why not - the wireless routers, currently, seem to have the best features included for the about the same price as the wired versions. You've also got more choice. Just turn off the wireless ability if you don't plan to use it... AND if you decide to get a laptop or use wireless for any other reason in the future, you will only have to enable wireless, instead of having to go out and pick up a new router.
That's really going a bit far, but I figured with what I've seen so far, you might could use a little more advice than just immediate malware concerns.
--
"If to err is human, then I must be some kind of human!" -Me
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